This policy explains what information Faza Works LLC (“Faza Works”, “I”, “me”) collects when you use fazaworks.com or book tech help, and what I do with it. If you have questions, email jay@fazaworks.com or call 402-306-7062.
What I collect
Information you give me. When you call, text, email, fill in the contact form or book a visit, I collect what you share, such as your name, phone number, email, home address, the visit time you pick, and what you need help with. If a family member books for you, they may give me this information on your behalf.
Information from the website. Like most websites, my hosting provider automatically records basic technical details such as your IP address, browser type and the pages you visit. I also use Cloudflare Web Analytics to count visits. It doesn’t use cookies or track you across other websites. I don’t use advertising trackers.
During a visit. While helping with your devices, I may see personal information on your screen, such as emails, photos or contacts. I don’t copy, save or share any of it. You type your own passwords, and I never write down or keep them.
How I use your information
- To answer your questions and schedule visits
- To send appointment confirmations and reminders
- To prepare invoices and keep basic business records
- To keep the website working and secure
I do not sell, rent or trade your information to anyone.
Who I share it with
I share information only with services that help me run the business, and only as needed:
- Website hosting and visit counts: Cloudflare
- Contact and booking forms: sent to my email through Resend
- Spam check: Cloudflare Turnstile checks that forms are sent by a person, not a bot
- Scheduling: visit times are added to my Google Calendar
- Email: my email provider
- Fonts: Google Fonts (loads the text style on this site)
I may also share information if the law requires it.
How long I keep it
I keep contact and visit records for as long as you are a client, and for up to 3 years after your last visit for tax and business records. You can ask me to delete your information at any time, except records I’m required to keep by law.
Your choices
You can ask me to see, correct or delete the information I have about you. Email jay@fazaworks.com or call 402-306-7062.
Children
This website and my services are for adults. I don’t knowingly collect information from children under 13.
Changes to this policy
If I change this policy, I’ll update the date at the top of this page.
Faza Works LLC · Omaha, Nebraska · jay@fazaworks.com